022.02.2021  12:30

Tolkunbek kyzy Iroda, a resident of Bazar-Korgon municipality, has not been able to obtain a passport for a year. The reason is that the first passport has expired and is no longer valid. There was no time or opportunity to replace it.

However, she was unable to obtain a birth certificate for the child due to the lack of a passport. Then, in December 2020, she met with the project lawyer Gulnara Tashieva and talked about her problem. As usual, lawyer Gulnara was ready to help. First of all, she checked the validity of the old passport.

‘We worked hard to get Iroda’s passport clean from the base. Because of the same bureaucratic approach: it took a long time to collect documents, we were told to go here and there, that is, we went to different authorities. Finally, after collecting all the documents, we applied for a new passport. This is how our efforts ended, and Iroda managed to get a new passport, - says Gulnara.

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Baktykan Azhymamatova, Jalal-Abad oblast